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How long does the item support last?

By Ratul Sikder ·

Every item purchased on manob.ai includes 6 months of free support. This period begins on the purchase date, not when you download or install the product. You can check your support status anytime in your dashboard.

All items available on manob.ai automatically include a standard 6 months of free technical support from the original seller. A common mistake buyers make is assuming the support clock starts upon installation, but it actually begins the exact moment you complete your checkout process. During your active support window:

  • You receive unlimited tickets for bug fixes, usage questions, and compatibility help.
  • You get free assistance and guidance with updates if the seller releases new versions.
  • Once month 6 ends, support expires unless extended, though you can still use the item forever per the license terms.

You can easily monitor your exact expiration dates by looking for the "Support Active" or "Support Expired" tags in your dashboard.