Does the item support cover AI-assisted customization issues?
By Ratul Sikder ·
No, item support and AI customization are separate systems. For item bugs, contact the seller; if the AI tool breaks your layout or makes errors, contact manob.ai support. Sellers aren’t responsible for AI-altered code.
On manob.ai, item support and AI-assisted customization operate as two completely separate systems with distinctly different coverage rules. Sellers are only responsible for the original, unaltered base code of their products and are not obligated to fix layouts broken by AI modifications. Here is how the coverage breaks down:
- Seller Support: Handles bugs in the original item, code errors, or features that fail right out of the box.
- manob.ai Support: Handles issues where the AI makes incorrect changes, misunderstands prompts, or breaks functionality.
- Practical Workflow: If the AI breaks your site, use "Revert Changes." If the original item is still broken, it is a seller issue; if reverting fixes it, it is an AI issue.